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Partner Integration - Dynatrace with PagerDuty and Rundeck

Written By PagerDuty Inc. on Monday, Nov 22, 2021 | 02:13 PM

 
Deliver perfect software experiences with real-time intelligence into customer satisfaction and behavior, your applications, and the performance of your hybrid multi-cloud. AI-powered root-cause analysis automatically identifies customer facing performance issues and pinpoints the root-cause within seconds. Open APIs allow ingestion of 3rd party metrics and enable complex system integrations. In this demo, Rob Jahn shares a sophisticated incident remediation workflow incorporating intelligence from Dynatrace, automation in Rundeck, and incidents in PagerDuty. Follow our Twitch channel for more live streams: https://bit.ly/3FqonQq Time Stamps: 00:00 - Intro 02:00 - What is Dynatrace. Dynatrace 2020 Global CIO Report 08:00 - Dynatrace, PagerDuty, and Rundeck 10:45 - Demo of using Dynatrace, Github Actions, PagerDuty, Jira, and Slack. The app Rob is using is on Github. 17:15 - How #kubernetes on #azure looks in Dynatrace 20:00 - A problem with a deploy causes an incident 23:15 - What Dynatrace is passing to PagerDuty via the Events API 24:30 - Using Event Rules to manage incoming events 31:00 - PagerDuty alerts in Slack 33:00 - PagerDuty integration with Jira 36:00 - Custom Actions in PagerDuty run a Rundeck job to revert a deploy 39:00 - Looking at jobs in Rundeck 47:00 - Getting started with Dynatrace 50:30 - Dynatrace and Kubernetes 53:00 - Dynatrace SLI/SLO Dashboard. Learn more about SLIs and SLOs in the Google SRE Handbooks. Join the PagerDuty Community today https://bit.ly/3aiDEEI